At MADAAR, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide to us.

Information Collection and Use

We collect personal information, such as your name, email address, and contact details, when you voluntarily provide it to us through various means, including but not limited to, the Get Proposal section of our website, or when you submit a support ticket. We use this information to respond to your inquiries, provide you with the requested services, and communicate with you about our products and services.

We may also collect non-personal information, such as website usage data, through the use of cookies and other tracking technologies. This information helps us understand how our website is used and improve the user experience.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

We may also disclose your information if required to do so by law, to protect our own rights, or to respond to a court order, subpoena, or other legal request.

Data Security

We implement appropriate security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, using secure servers, encrypting data transmissions, and restricting access to your information.

Customer Support

If you need to contact our customer support team, you can do so by submitting a support ticket through the dedicated section on our website. Our support team will work diligently to address your concerns and provide you with the assistance you need.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

What Cookies do we use?

We use the following types of cookies on our website:

  • Strictly Necessary Cookies

    These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

  • Analytical/Performance Cookies

    These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

  • Functionality Cookies

    These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

  • Targeting Cookies

    These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

How Do We Use Cookies?

We use cookies for several purposes, including:

  • To improve the user experience on our website
  • To analyze our website traffic and usage
  • To personalize content and ads, provide social media features and analyze traffic and interactions
  • To store your preferences and settings
  • To help us understand how visitors use our website so we can improve it

How Can You Opt-Out Or Adjust Cookie Settings?

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

To opt-out of third-party advertising cookies, you can visit https://www.youronlinechoices.com/.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us at https://madaar.ae/contact-us/